Cider House ICT is proud to announce a complete solution for the veterinary professional - CHSVet.

Simple, powerful and yet easy to use this package brings an extremely cost effective solution to the computing needs of the professional veterinary practice.

Totally visual in operation it avoids the high costs and extensive training times inherent in so many other veterinary software products. Developed with vets, this is a product vets can use from the time of starting a one person practice through to managing a large multi branch practice without the need for change.

Like all Cider House Information Solutions, it allows you to take advantage of the ease of use and lower total cost of ownership inherent in Mac OS based systems or maintain an investment in Windows based hardware. Even run mixed Windows and Mac!

And even a novice computer user can be productively using key features in just a couple of hours.

Built in the world's #1purpose bought databases, Filemaker, CHSVet is a solid, reliable, scalable product with support you can depend upon.

CHSVet, is one of the most powerful, flexible, and easiest to use Veterinary Management Solutions available today.

Features
Our standard feature set is one of the most advanced available yet with a consistent emphasis on the user CHSVet remains one of the easiest Practice Managment Solutions to learn and use. Within minutes you can be sharing information across your network and within an hour confidently entering clients, patients, histories and appointments.

And while others write about being first, CHSVet has already been there with support for wireless networks, mobiles and a whole lot more from it's inception in 1999.

Keeping the Costs Low and Easy Scalability.
CHSVet has been created to grow with your clinic. You can start with a single-use licence and add additional users as your clinic's clientele increases. - Upgrading your veterinary database as your Practice expands has never been easier. Contact us for more information.

Information at Your Fingertips
Are you constantly compiling data in to spreadsheets or are you trying to keep track of business information on paper? With CHSVet, you can have a central location for all of your vital business information so everything you need is instantly accessible and in one place. CHSVet allows you to reduce your data entry time and allows you to create precise business reports for your Practice at the click of a button.

Share Your Data via Secure Data Encryption to Your Mobile Phone or PDA.
CHSVet uses XML and XSLT scripting that delivers patient data to the tiny screens of most mobile phones, PDA's and Pocket PC's. CHSVet includes built-in security that delivers a SSL data encryption from the program directly to the user on the other side of a web browser. - So you can be sure that your client's and patient's personal information will never be compromised (Optional at an extra cost).

Connect Up to 250 Users Simultaneously or just One!
Whether you are a single Vet just starting out or a multi-Practice site running dozens of terminals CHSVet's scalability from one through to 250 simultaneous users means that CHSVet will grow with you.

Speed Doesn't Always Kill . . .
CHSVet now searches faster than ever. Using FileMaker 8, we've been able to increase the performance of all operations and allow CHSVet to take advantage of your server's hardware. This enables you to access your Practice's data even more quickly than ever before.

Virtually Unlimited Data Capacity.
CHSVet's database storage capacity has been increased to 8-Terabytes. - "So what's a Terabyte?" you ask. Put simply, a "Terabyte" is a measurement term for data storage capacity equal to approximately 1000 Gigabytes (and that's a lot!). It is so big that it now allows you to store massive amounts of CHSVet data on your network.

Each CHSVet database can store up to 8 Terabytes of data, which incidentally is 4,000 times the old limit of CHSVet Typically, Practices generate 10-20MB of data per year so CHSVet will still be going when you're ready to retire!

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Frequently Asked Questions of CHS Vet

Are there other vets in the surrounding area are using CHS Vet at the moment?

What do you see as the long-term future of CHSVet?

Will it be cheaper?

So what are the fundamental differences between CHSVet and other software providers?

What is the CHS Vet Reporting Interface?

What if CHSVET ceases to exist?

Will the costs of support increase over time?

What about Support?

Does CHSVET require additional expensive or hard to install software to “merge” data to print?

Will my staff need retraining to use the new software?

Can I change the software to suit my practice?

How reliable will the software be?

Will I need to upgrade my printers and computers?

Are there other vets in the surrounding area are using CHS Vet at the moment?

We are happy to supply you with contact details of some of our users who are happy to be contacted. We have over 200 Practices throughout Australia and overseas.

What do you see as the long-term future of CHSVet?

CHSVET has been in Practice use for over 10 years. It is built in Filemaker the worlds no 1 purpose bought database and is constantly developing according to our user’s needs and Filemaker upgrades.

Cider House ICT has consistently expanded over those 10 years to provide an increasing range of services and higher levels of support. With a strong financial footing and continuing growth we expect CHSVET to develop well into the future.

Will it be cheaper?

CHSVET does not try to be cheap - just fair. This means our general implementation and support costs are less than comparative commercial software and often below that of using a third party organisation to install open source software since, as the developers of the software, we will have an on-going relationship.

CHSVet has no ongoing license fees - only a time based support system that you can manage within your own cost constraints.

So what are the fundamental differences between CHSVet and other software providers?

CHSVET has been developed within the industry meaning that right from the outset it was centered on user needs in real Practice conditions.

What is the CHS Vet Reporting Interface?

CHSVet contains reports that are generated within the software with no specific need to export to external software. Every single piece of data that you enter is searchable and reportable with simple methods easily achieved by people with little computer knowledge.

What if CHSVET ceases to exist?

We’re not planning on that happening anytime soon! CHSVET has been in Practice use for over 11 years and is continuing to experience healthy growth. However, if the worst was to happen and Cider House ICT was to disappear (multiple bus crashes in multiple states and countries take out all our staff) then the database that CHSVET is written in (Filemaker Pro) has a developer network of well over 100,00 throughout the world. Any one of these developers would be able to take over support and development as you need.

Will the costs of support increase over time?

We have no plans to increase costs beyond standard cost of living increases. In fact, our basic support cost has increased less than 1% per year since we started. No one else has kept such control over costs.

What about Support?

CHSVet has dedicated support staff available by phone 24/7 or via email based in both WA and the Eastern states. Our software also comes with a dedicated user manual in the format of a website and is kept constantly updated and easily accessible by all staff.

Our software comes with an initial 10 hour block of support and call charges are minimum of 15 minutes. There is no expiry on the support and when you use it up another 10 hours is billed out.

Does CHSVET require additional expensive or hard to install software to “merge” data to print?

No - all printing of standard invoices, handouts, reports, reminders, etc is done within CHSVET. No additional software or difficult to manage merging is required. Just about all data is printed from within CHSVET and retained within CHSVET.

The one exception is labels that require 3rd party software where the developers kit does not permit direct printing. However, all data remains within CHSET with no scattered files to find and maintain.

Will my staff need retraining to use the new software?

Staff training will be required to learn the differences in the software but being totally visual in operation a novice computer user can be productively using key features in just a couple of hours. Our software manual guides you step by step through most of the applications.

Practices transitioning from other software typically report being productive within hours and fully conversant with all of the regularly used features within 2 weeks.

Can I change the software to suit my practice?

CHSVet is customisable to suit your needs. Discuss your needs with us and we can assist you to find the features you require. Unlike other commercial software, or even some open source software, you can even customise the software yourself if you like without any need to learn complicated computer languages - and with full support should you need it.

How reliable will the software be?

11 years of continuous growth in Practice use says it all. In fact it’s not unusual for Practices to not need any support from us on a year on year basis. Having said that every Practice is different and if you need regular support then it’s there as you need it. You will only ever be charged for the support you actually need.

Will I need to upgrade my printers and computers?

CHSVet has minimum hardware requirements to run. Provided your existing hardware meets these requirements an upgrade is not necessary and will not be forced on you.

Nor do we force you to a particular access model. Whether you prefer a simple but effective peer-peer network when you first start up, a server based model, a terminal server or a hosted service (SaaS), CHSVET can be configured to run as you need it. And as you grow and needs change no prior licensing becomes redundant. CHSVET is unique in fitting to your real Practice needs.